I admire the work of Maya Angelou, but she is way, way off base when she says, “People will forget what you said. They will forget what you did. But they will never forget how you made them feel.” I mean, how else are you going to affect someone’s feelings other than by what you say and do? This isn’t quite as dumb as saying that runs scored in baseball are more important than runs batted in–but it is close.
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